WaitBuzz

Walk-in waitlist with QR check-in

A walk-in waitlist with no texts and no phone numbers.

Guests scan the door QR code, enter a first name and party size, and keep their page open to see their position, their estimated wait and the moment you call them.

SOLO $19.99 A YEAR OR $49.99 ONCE · PRO $14.99 A MONTH OR $149.99 A YEAR

  • No SMS, no phone numbers
  • Guests install nothing
  • Standard tier: 25 parties a day
  • 10 app languages
The host list: six parties waiting with their wait times and a Ready button each
The guest page turned orange: Ready, your table is ready

What it does

Guests join from a QR at the door.

They scan the code, type a first name and their party size and add a note if they need a high chair or a booth. There is no app to install and no phone number to hand over. Walk-ups without a phone go on the list from the host app.

A page that alerts them when you call.

Each guest keeps a live page with their place in line and an estimated wait. When you tap Ready it turns orange with a chime and a vibration where the phone allows it, and a web alert reaches the phone when the guest turned alerts on.

On our way, or give up the spot.

A called guest can tap On our way, which shows on your list, or leave the list if plans change. The guest page is in English, Spanish and French, picked from the phone’s language.

Called guests are held, then released.

Choose how long to hold a called guest. A second alert goes out halfway through, and when the time is up the party is marked as a no-show. Set it to zero to turn both off.

A wait quote from today’s pace.

The estimate above the list tells you what to tell the next walk-in. It starts from a pace you set, then adjusts to the seating times recorded during the day, and it is always shown as an estimate.

A TV board for the door, on Pro.

On Pro, open a board on any screen with a browser. It shows who is ready and who is next by first name, refreshes every few seconds and carries your join QR so new guests can scan it from across the room.

Why it works this way

No SMS, so no SMS charges.

WaitBuzz pages guests through their own browser, so there is no text message to pay for, no carrier registration and no phone number to store. Guests who allow alerts get a notification; everyone else keeps the page open and it buzzes.

Every host sees the same line.

On Pro, up to five people share the list live from their own phones or tablets. The list lives on WaitBuzz’s servers; the app keeps a local copy and sends a host’s changes when a short signal drop ends.

Guest names are deleted after 120 days.

WaitBuzz keeps a first name, a party size and the times, and deletes them after 120 days. It takes no reservations or payments and never builds a marketing list from your guests.

What you record stays readable.

Every party stays readable on every tier and exports as JSON at any time. If a paid plan ends, the list keeps running on Standard with up to 25 parties a day.

Pricing

Standard

One list with up to 25 parties a day, the join QR, the buzz page for guests, the hold timer and the JSON export.

Solo adds
  • Unlimited parties a day
  • Wait estimates for guests and the host quote
  • The printable door poster
$49.99 once
A year
$19.99
Pro adds
  • Everything in Solo
  • More locations, a list for each
  • Five host seats
  • The TV board
  • Stats with CSV export
A month
$14.99
A year
$149.99

Questions

Do guests need an app or a phone number?

No. Guests scan the QR code with their phone camera and get a web page. They type a first name and their party size; WaitBuzz never asks for a phone number and sends no text messages.

What if a guest locks their phone?

Guests who turn on alerts can get a notification when you call them, and a second one halfway through the hold time, depending on their browser, permissions and phone settings. On supported iPhones, alerts work after the page is added to the Home Screen, and the page says how. A guest who keeps the page open sees it turn orange either way.

How is the wait estimate worked out?

From the number of parties ahead and the pace of the day: the average time between recent seatings, once there are three of them, or the pace you set until then. Parties of five or more get a little longer. It is shown as an estimate, never a promise.

Does it take reservations or payments?

No. WaitBuzz runs a walk-in list. It does not book tables in advance, take deposits or handle payments, and in a clinic it is a queue of first names, not patient records.

Can more than one host use it?

On Pro, yes. The owner invites up to four more hosts with single-use codes, and everyone sees the same list live. A host PIN keeps Stats and Settings locked on a shared tablet.

What happens when a subscription ends?

Everything you recorded stays readable and exportable. The list keeps working on Standard, with up to 25 parties a day and the buzz page for guests.

Put your walk-ins on the list.

Name your business, display the join QR and tap Ready when you can welcome the next party.