ClearStack Apps

Terms of use

Terms of Service

Last updated

These Terms of Service apply to every mobile app published by ClearStack Apps. In these terms, "the app" means the ClearStack Apps app you have downloaded or are using. Individual apps differ in what they do, what they cost and what a free trial includes; those details are shown inside each app and on its store listing, and they form part of your agreement alongside these terms.

1. Acceptance of Terms

By downloading, installing, or using the app, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the app.

2. App License

ClearStack Apps grants you a personal, non-transferable, non-exclusive, revocable license to use the app on devices you own or control, subject to these terms and any applicable app store terms.

3. Free Trial

Some apps offer a free trial with full access to paid features. Where a trial is offered, its length is stated in the app before the trial starts, and no payment details are required to begin it. A trial can be started once per installation.

When a trial ends without a purchase:

  • The app returns to its standard tier, and the limits of that tier are described in the app.
  • Everything you have already created remains readable and exportable. Your existing records are never locked, hidden or deleted because a trial ended.
  • Where an app is ad-supported, ads appear in the standard tier.

4. Purchases and Payments

  • Paid features may be offered as a one-time purchase, as a subscription, or both. What a given app offers, and the current price, are shown on that app's purchase screen.
  • Prices vary by region and currency, and are confirmed by the store before you pay.
  • All purchases are processed by Google Play or the Apple App Store. ClearStack Apps never receives or stores your payment details.
  • Refunds are governed by the refund policy of the store you purchased through, not by ClearStack Apps.
  • A one-time purchase, where offered, applies to the app it was bought in and does not expire.

5. Subscriptions and Renewal

This section applies where an app offers an auto-renewing subscription. Where an app has no subscription, it does not apply.

  • Payment is charged to your Google Play or Apple ID account at confirmation of purchase.
  • A subscription renews automatically at the same price and period unless it is cancelled at least 24 hours before the end of the current period.
  • Your account is charged for renewal within 24 hours of the end of the current period.
  • You can manage your subscription, see its renewal date, and cancel it at any time in your Google Play or App Store account settings. Deleting the app does not cancel a subscription.
  • Cancelling stops future renewals. It does not refund the period already paid for, and you keep access until that period ends.
  • Where a paid period ends without renewal, the app returns to its standard tier under the terms of section 3. Your existing records remain readable and exportable.
  • Any change to a subscription price takes effect only from a renewal after you have been notified, in line with the store's own rules.

6. User Responsibilities

When using the app, you agree to:

  • Use the app in compliance with all applicable laws and regulations.
  • Not attempt to reverse-engineer, decompile, or modify the app.
  • Not use the app to violate the rights of others.
  • Take responsibility for all content you create within the app.

Several ClearStack Apps apps are record-keeping tools for regulated or safety- related work. Such an app helps you record and organise your own work; it is not a certification, an inspection, or professional, legal or safety advice, and it does not guarantee that any record meets a standard or satisfies an authority. You remain the qualified person responsible for the work and for the accuracy and sufficiency of every record. Each app states this in the app itself, and that statement governs.

7. Your Content

You retain all rights to photos, notes, records and other content you create using the app. ClearStack Apps does not claim any ownership of your content.

8. Intellectual Property

The app, including its design, source code, branding, and all related intellectual property, is owned by ClearStack Apps. You may not copy, modify, distribute, or create derivative works based on the app without prior written permission.

9. Disclaimer of Warranties

The app is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the app will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ClearStack Apps shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or business opportunities. Our maximum aggregate liability for any claim arising from or related to the app is limited to the amount you paid for the app in the twelve months before the claim arose.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, these terms do not affect your statutory rights.

11. Data and Backups

  • ClearStack Apps apps store your records on your device. Where an app offers an optional cloud backup or sync feature, the app says so and describes it, and the privacy policy covers what is stored.
  • You are responsible for keeping your own backups. Where an app provides an export or backup file, use it.
  • Uninstalling the app or clearing its data permanently deletes the data held on the device.
  • ClearStack Apps cannot access or recover data held only on your device.

12. Termination

We may terminate or suspend your access to the app if you violate these terms. You may stop using the app at any time by uninstalling it from your device. Uninstalling does not cancel an active subscription; see section 5.

13. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. If you are a consumer resident elsewhere, you keep the benefit of any mandatory protections of the law of your country of residence.

14. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the app after changes are posted constitutes acceptance of the revised terms.

15. Contact

If you have questions about these Terms of Service, please visit clearstackapps.com/contact.

Questions about this document? Email support@clearstackapps.com or use the contact form.