PHONE REPAIR INTAKE LOG

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RepairProof

Phone Repair Intake Log

Write down what the device could do, before you open it.

The argument is never about the repair. It is about the hairline crack on the back, or the camera that was already soft, and whether it was like that when it came in. RepairProof turns that into a checklist, a diagram and a signature, taken at the counter in about a minute.

$1.99/mo · $9.99/yr · $24.99 once.
14-day trial. Android.

  • Records & Productivity
  • Android
  • Works offline
  • No account
  • 10 languages
RepairProof launch screen: a cracked phone behind a teal shield with a check mark, the wordmark, and the line Dispute-proof repair intake and receipts

THE MINUTE AT THE COUNTER

Two records, taken while the customer is still standing there

Both are part of the intake form. Neither takes typing — the checklist is thirty taps, the diagram is however many marks the device deserves.

01

What works, right now

Ten items are on every new ticket. Each is Works, Faulty or Untested — and Untested is a real answer, not a blank you have to defend later. Add your own items, remove the ones your bench never checks.

Functional state at drop-off

Screen Works Faulty Untested
Touch Works Faulty Untested
Cameras Works Faulty Untested
Buttons Works Faulty Untested
Charging Works Faulty Untested
Wi-Fi / cellular Works Faulty Untested
Audio / mic Works Faulty Untested
Battery Works Faulty Untested
Fingerprint / Face Works Faulty Untested
Sensors Works Faulty Untested

A device that will not power on gets its own switch: Won't power on / DOA — condition unverifiable, printed on the receipt in those words.

02

Where the damage already is

Tap the front or the back of the device outline to drop a mark. Five kinds: crack, scratch, dent, dead pixel, water. The finished diagram prints on the receipt.

C S
Front
D
Back
  • Crack
  • Scratch
  • Dent
  • Dead pixel
  • Water

Photos go on the same form — at intake, and again at collection. The IMEI or serial is typed, or scanned off the barcode with the camera.

One ticket, two receipts

The same ticket prints twice: once when it lands on your bench, once when it leaves. Both are ordinary PDFs you can print, email or hand over as a file.

ON DROP-OFF

Device Intake Receipt

  • Ticket number and time — RPR-2026-0001
  • Customer name and phone, or the name of whoever dropped it in
  • Device, colour, IMEI or serial
  • The reported fault, in the customer's words
  • The full functional checklist, item by item
  • The damage diagram, front and back
  • Accessories handed over: case, SIM tray, charger, cable, box
  • Backup: taken by the shop, declined, or done by the customer
  • Quoted price and any deposit or diagnostic fee
  • Your terms text, exactly as it was shown
  • The customer's signature and the time it was taken
What belongs on a device intake form

ON COLLECTION

Collection Receipt

  • Everything above, so the two can be read side by side
  • Outcome: repaired, no fault found, or repair declined
  • Parts and labour lines with quantity, unit price and total
  • Charges totalled in the ticket's own currency
  • The collection photos next to the intake ones
  • A second signature, timestamped at handover

Tickets move through four states as they go — intake, in progress, ready, collected — and the list filters to any one of them.

On a paid plan the receipt carries your shop name and your logo. On the free tier it carries a Made with RepairProof mark instead.

What it deliberately does not keep

  • The device passcode never reaches the PDF. If you take one, it goes into the Android Keystore — not into the app's database, not onto any receipt — and it is wiped when you mark the ticket collected.
  • Nothing is uploaded. There is no account, no sign-in and no server. Your customer list, photos and signatures sit in the app's own storage on that phone. Losing the phone loses the records.
  • The terms are yours, not ours. A starter template is supplied — diagnostic fees, parts warranty, data loss, liquid damage, ninety days before a device counts as abandoned — and you are expected to rewrite it to match how you actually trade.

Why techs keep it open at the counter

  • Faster than a paper job sheet. The checklist is pre-filled; you are tapping, not writing.
  • Search finds the ticket. By customer, by device, or by the IMEI on the box.
  • Runs with no signal. Back rooms, market stalls, house calls.
  • Prices in your currency. Set per ticket, not fixed to where the app was written.
  • Ten languages. English, Spanish, French, German, Portuguese, Hindi, Arabic, Japanese, Korean and Chinese.
  • Old tickets stay readable. If you stop paying, everything already recorded still opens and prints.

PRICING

$24.99once, or a subscription

  • Monthly$1.99
  • Yearly$9.99
  • Lifetime$24.99

Every install starts with 14 days of the whole app. After that the free tier holds 5 open tickets and 15 saved, with a banner ad; paying removes the ad, the caps and the watermark, and puts your logo on the receipt.

Get RepairProof

Questions

Does a signed intake receipt stop a customer disputing the damage?

No. Nothing can. What it does is reduce the argument to a record you both looked at and signed on the day, instead of two memories a fortnight later.

What is actually on the PDF?

Your shop details, the ticket number and dates, the customer and device, the reported fault, the functional checklist, the damage diagram, accessories, charges, the intake and collection photos, your terms text, and the signature with the time it was taken.

Is my shop name on the receipt?

On a paid plan, yes — your shop name and your logo. On the free tier the PDF carries a Made with RepairProof mark instead.

Where does the device passcode go?

Into the Android Keystore, never into the database and never onto the PDF. It is deleted when you mark the ticket collected.

Does it need a signal?

No. Every ticket, photo and signature is stored on the phone. There is no account, no sign-up and no server holding your customer list.

What do I get without paying?

After the 14-day trial the free tier keeps 5 tickets open at once and 15 saved in total, and shows a banner ad. Tickets you already made stay readable and printable forever.

Take the next one in on the phone

Fourteen days of everything, no card. If it does not save you an argument, delete it.