SplitTag Privacy Policy
Last updated: October 24, 2026
1. Introduction
ClearStack Apps ("we", "us", "our") operates the SplitTag mobile application and the consignor pages it serves at splittag-pages.web.app. SplitTag is the back office of a consignment or resale shop: the items consignors bring in, their tag prices and splits, sales, and payouts. This policy explains what is stored, where, who can see it, how long it is kept and how to delete it. It covers SplitTag only; the rest of ClearStack Apps is covered by our main privacy policy.
2. What SplitTag Stores
- The shop owner's account: an anonymous account is created when the app first opens. If the owner adds an email address and password, they are held by Google Firebase Authentication and never seen by us.
- The shop's records: the shop name and currency, consignors (name and any phone, email, payout note and notes the shop enters), items (title, category, brand, size, condition, tag price, split and intake date), sales, returns, donations and payouts.
- Item photos: kept on the phone. On Pro, a compressed copy is also stored in the cloud so other seats see it.
- Consignor links: a random link the shop can share with one consignor. It shows that consignor's own items, sales, balance and payouts, and nothing about anyone else. The shop can revoke it at any time.
- Purchase check: if the owner buys a plan from Google Play, the purchase token, used only to confirm the purchase with Google and to renew or end the plan.
SplitTag does not take card payments and does not pay consignors. The shop records payments it made by its own method.
3. Crash Reports and Analytics
- Firebase Crashlytics (Google LLC): crash reports, device model, operating system and app version, so we can find and fix bugs.
- Firebase Analytics (Google LLC): basic usage events such as app opens and screen views, tied to a random ID for the app on your phone. The advertising ID is not collected.
These never include consignor details, item records or photos. SplitTag shows no third-party ads. The free tier shows a banner for ClearStack's own website service; nothing from the shop's records is used to choose it. Nothing is sold or shared with advertisers.
4. Consignors Who Open a Link
Consignors do not create an account and nothing is installed. The page asks no questions, sets no cookies and is marked so search engines do not index it.
5. Where It Is Stored
On Google Cloud (Firebase) in the United States, encrypted in transit and at rest. The app keeps a local copy on the phone so intake works offline.
6. Who Can See It
- The shop owner, and on Pro up to two staff the owner invites, see the shop's records.
- A consignor holding a link sees only their own items, sales, balance and payouts.
- We do not read shops' records. Google acts as our processor to store them.
7. Deleting Data
In the app: Settings, then Account & recovery, then Delete account, and confirm. Or email support@clearstackapps.com from the address on the account. When the owner deletes the account, every consignor, item, sale, payout, link and cloud photo of the shop is deleted, and every consignor link stops working. A staff member who deletes their account leaves the shop. More detail is on the account deletion page.
Crash reports are kept by Firebase for 90 days and then deleted.
8. Your Copy of the Data
In Settings, Export inventory CSV and Export all records (JSON) save a copy of the shop. Payout statements are saved as PDF from each payout.